Whether you shop with Crow’s Nest Trading Co. online or through our catalog, we’re committed to your personal security and privacy.
Personal information provided on the Web Site and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology.
You may purchase online merchandise by calling toll-free 1-800-325-9897 (24 hours a day, seven days a week.) One of our customer service associates will gladly take your order.
We receive and store any personally identifiable information you provide when you shop with Crow’s Nest Trading Co. online, or through our catalog, or information you give us in any other way.
How we use the information we collect
We use the information we collect for various purposes, including:
• To complete your purchase transactions and provide the services you request
• To keep you informed about the status of your orders
• To send you our catalogs by mail
• To send you promotions or announcements via E-mail
Others with whom we share your information
We may provide customer information to carefully selected outside companies when we believe their products or services may be of interest to you. Individual information shared may consist of name, address and aggregated data including range of dollars spent, date range of transactions, and category of items purchased. We do not share customer telephone numbers, email addresses, or payment information with other companies. You always have the right
to choose not to receive information from us or from other companies by simply contacting us by any of the methods noted below.
All of the information that we collect, as described above, may be disclosed to service partners that help us bring you the products and services we offer. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.
Compliance with Law
We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Web Site, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this Web Site or the public.
Protecting children’s privacy is important to us. No personal information should be submitted to us by anyone under the age of 13. Our Web Site is a general audience site. We do not collect or maintain information from those we actually know are under 13, and no part of our Web Site is targeted to attract anyone under 13. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent’s consent, in compliance with the Children’s Online Privacy Protection Act.
A cookie is a small file stored on your hard disk drive. Cookies may contain different types of information such as site preferences and login information.
Your choices regarding use of the information we collect
We provide you with a number of choices regarding our handling of your nonpublic personally identifiable information.
Direct Mail – If you wish to be removed from the list of customers that receive the Crow’s Nest Trading Co. catalog, please either:
• Write to: Crow’s Nest Trading Co., Mail Preference Department, PO Box 3975, Wilson, NC 27895-3975. If you choose to write to us, please include your name and complete mailing address.
• Or call toll-free 1-800-900-8558
• Or email us at firstname.lastname@example.org
Because customer lists often are prepared several months in advance of an offering, you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.
E-mails – If you have given us your email address online, we may send you emails that will be of interest to you. If you do not want to receive email from Crow’s Nest Trading Co. you can click on the “Unsubscribe” link at the bottom of any email communication sent by us.
Notice for California Users
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Crow’s Nest Trading Co. Customer Relations, P.O. Box 3975, Wilson, NC 27895-3975. Please allow 30 days for a response.